Client Service Associate in Banking

Location: Quinte West

Enhance participant experiences as a Client Service Associate focusing on customer inquiries and requests. In this hands-on role, you'll engage clients effectively using your banking expertise and exceptional communication skills.

Join a dynamic banking environment where you will respond to client inquiries, manage data accuracy, and process audit requests. This position requires 1-2 years of customer service experience, with strong organization and detail orientation. You will work collaboratively with team members and management to ensure a seamless client journey.

Key Responsibilities:

• Assist clients with inquiries via phone and email

• Track client requests using Customer Service Management System

• Ensure data accuracy for all client information

• Process audit confirmation requests promptly

• Support team members with various duties

Requirements:

• Associates Degree or higher required

• 1-2 years of customer service experience preferred

• Proficiency in Outlook and Excel required

• Strong communication skills for client interactions

• Must work effectively in a team-oriented environment

Utilize your interpersonal skills and banking knowledge to elevate client service in this engaging role.