Human Resources Business Partner - Shared Services

Who We Are

Care Partners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. Care Partners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We are currently looking for someone to join our HR team in the role of Human Resources Business Partner.

The Human Resources Business Partner (HRBP) for Shared Services is responsible for providing strategic and operational human resources support to Shared Services.

Reporting to the Regional Human Resource Manager, the HR Business Partner works with leaders at all levels of an assigned client group to guide and support people management strategies and efforts. This role is the primary point of contact for all people-related matters within their assigned portfolio. The HR Business Partner enables organizational success by ensuring alignment between business objectives and HR programs, policies and support.

The ideal candidate will have strong HR generalist experience, sound judgment, and strong interpersonal skills, along with comprehensive knowledge and experience in employment legislation.

This is a Full-Time position based out of our Waterloo Corporate office.

• This position offers a competitive compensation range. The salary range is $80,000.00 to $90,000.00
  , and placement within the range will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.
• Comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Inspiring leadership and opportunities for professional growth
• Rewarding and meaningful work in healthcare

Employee Relations & HR Business Partnership

• Provide advice, coaching, and support to managers and employees on employee relations matters.
• Conduct workplace investigations related to policy violations, complaints, conflicts, harassment, and performance concerns.
• Facilitate conflict resolution and support positive workplace relationships.
• Advise leaders on progressive discipline, performance management, and corrective action processes.
• Identifies and mitigates employee relations risks while ensuring compliance with employment legislation and organizational policies.
• Support organizational change initiatives, restructuring, and workforce transitions.
• Serve as the primary HR contact for shared service departments.
• Provide strategic HR consultation to leaders on workforce planning, employee development, succession planning, and organizational effectiveness.
• Analyze workforce data and HR metrics to support decision-making.
• Participate in company initiatives and projects that enhance organizational performance and employee experience.

Recruitment, Onboarding and Employee Integration

• Lead end-to-end recruitment activities for shared services positions.
• Partner with hiring managers to determine staffing requirements and recruitment strategies.
• Provide clear direction to the Talent Acquisition team to ensure vacancies are posted and candidate sourcing strategies are executed.
• Develop and post job advertisements and source candidates through various recruitment channels.
• Screen resumes, conduct interviews, and facilitate candidate selection.
• Manage employment offers, background checks, and pre‑employment…