More jobs:
On-Site Bilingual Technical Support Rep
Job in
Belleville, Ontario, Canada
Listed on 2026-06-16
Listing for:
Concentrix
Full Time
position Listed on 2026-06-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
In this customer service-focused role, you'll assist users with technical issues related to hardware, software, and networking. Your previous experience in technical support will be pivotal as you troubleshoot and streamline solutions for clients. Expect to showcase your communication skills and professionalism in every interaction.
Key Responsibilities:
• Assist customers with their technical support needs
• Communicate clearly in both English and French
• Resolve routine inquiries on products and services
• Build rapport through effective listening and empathy
• Offer cross-sales opportunities when appropriate
Requirements:
• Technical support experience of 1 year+ preferred
• Customer service experience of at least 1 year
• High school diploma or equivalent
• Demonstrated multitasking ability
• Willingness to rotate shifts when necessary
Join Concentrix to apply your skills and enhance customer interactions and support experiences!
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