Assistant Manager Works -NON-CHS

Requisition Number: ASSIS
001392

• Posted :
  October 7, 2026
• Full-Time

Showing 1 location

Assistant Manager of Ontario Works

Permanent Full-Time

County Administration Building, Belleville

2026-NON-CHS-305

The Community and Human Services Department has an opening for a permanent full-time Assistant Manager of Ontario Works
. This is a non-unionized position reporting to the Manager of Ontario Works. Under the guidance of the Ontario Works Manager, this position ensures exceptional delivery of the day-to-day operations of the Ontario Works Program.

DUTIES and RESPONSIBILITIES

Department Objectives and Strategy:

• Contribute to the development and implementation of strategies to support the effective and efficient delivery of financial and employment assistance programs and services to social assistance recipients.
• Collaborate with Community and Human Services programs and community partners to assist in providing effective and efficient service delivery.
• Contribute to Ontario Works service planning, organizational development, and operational success as a member of the management team.
• Provide advice and support to the Ontario Works Manager.

Leadership:

• Provide managerial guidance and support to direct reports.
• Develop performance goals and plans for staff and provide coaching and performance feedback.

Service Delivery and Communications:

• Foster the development of teamwork and collaboration within the Ontario Works program, including Integrated Employment Services.
• Contribute to the development and monitoring of key performance indicators.
• Contribute to the development and monitoring of client service standards.
• Ensure the consistent interpretation and application of Ministry program directives, legislation, program and departmental policies, and local procedures to Ontario Works staff.
• Provide support and assist in coordinating training initiatives.
• Assist in resolving client issues as required.
• Other related duties as assigned.

Finance:

• Provide support in the preparation, monitoring, and reporting of the Ontario Works budget and Service Plan.
• Provide support for the administration and enhancement of client and third-party payable and receivable solutions.

Health and Safety

• Protect own health and health of others by adopting safe work practices, reporting unsafe conditions immediately and attending all relevant in-services regarding occupational health and safety. Follow all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act and County policies.
• Support the management of departmental records retention pursuant to TOMRMS.
• Work in a safe manner in accordance with the Occupational Health and Safety Act, associated regulations, other applicable legislation, County by-laws, policies, procedures, and guidelines.

MINIMUM QUALIFICATIONS AND

EXPERIENCE:

• Three-year College Diploma in Human Services or a related field.
• Minimum four to five years progressive management experience within a municipal/government or fully developed private agency.
• Strong working knowledge of the Ontario Works, Children’s Services, and Housing Services Programs.
• Effective written and oral communication skills.
• Solid organizational and time management abilities.
• Ability to work well under pressure and meet deadlines.
• Excellent ability to apply discretion and sound judgement in the areas of problem-solving and decision making.
• Possess superior interpersonal and leadership skills and the ability to supervise/manage within a unionized environment.

HOURS OF WORK:

• Normal hours of work are Monday to Friday, 8:30 a.m. to 4:30 p.m. (35 hours/week).
• Occasional overtime may be required for project completion.
• On-Call Requirements

WAGE RANGE:$94,502 -…