Sales Associate - Quinte Mall

Overview

Job Title: Full Time Sales Associate

Reports To: Store Manager

Location: Quinte Mall, Belleville ON

Salary: $17.65/hr + commission

Requirements: 32-40hr/week availability

We are actively hiring for this position

Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience focusing on excellence in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our exceptional line‑up of wireless carriers, latest devices and a wide-array of accessories means we can offer an unbiased solution as unique as our customers.

Our team makes an impact every day by offering quality advice to customers across Canada – making WOW! mobile boutique Canada’s premiere wireless retailer.

• Actively engage mall shoppers and follow each step of our sales process.
• Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
• Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
• Deliver on our brand promise by offering personalized, unbiased advice.
• Consistently achieve all key business metrics.
• Offer a best‑in‑class customer experience.
• Participate in documented coaching conversations.
• Responsible for inventory management – receiving, signing and securing inventory.
• Follow merchandising and daily store cleanliness standards.
• Complete daily operations tasks, such as opening and closing the kiosk.
• Complete all required training modules and tasks.
• Stay current on promotions, products, services and policies.
• Follow our policies and procedures and maintain a high level of integrity.
• Manage cash, point of sale and inventory systems.
• Available to work during mall hours (evenings and weekends) based on operational needs.
• Manage multiple priorities with a demonstrated sense of urgency.
• Ability to easily adapt to change in a fast‑paced environment.

• Be Ready
  • Ignite conversations with mall traffic.
  • Adapt quickly in a fast‑paced environment.
• Be Real
  • Show genuine self.
  • Approach each customer uniquely and personally.
• Be Great
  • Invested in personal and professional growth and development.
  • Open to feedback and coaching.
• Customer‑facing experience in retail or hospitality using a point‑of‑sale system.
• Available to work during mall hours including evenings and weekends.
• Wireless retail experience or commission sales experience is an asset.

• Full‑time hours (32‑40hrs/week).
• Competitive salary and uncapped commission structure.
• 50% of your monthly wireless plan.
• Rewards and recognition, based on monthly and quarterly performance.
• Group benefits package.
• Dedicated training and coaching to help you reach your goals.

• Ability to lift 30‑50 pounds.
• Ability to stand for extensive periods of time.

WOW! mobile boutique is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. During the recruitment process, all applicants will be required to provide consent for criminal background checks.