Sales Associate
Listed on 2026-06-14
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Retail
Retail Sales, Customer Service Rep
About the Role
As a Sales Associate, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our baby essentials, and helping them prepare for their first day of school and all the big and little moments of their parenting journey.
What You’ll Do- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program to customers.
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
- A positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled.
Schedules that fit your life. Our hours of operation allow you to balance work and personal activities—whether you have class, enjoy a morning workout, or manage carpool.
Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career, with development programs to help you grow in your current role and beyond.
CompensationRange: $17.60 - $17.60 per hour based on experience and location.
Equal Employment OpportunityCarter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.
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