Shift Lead Opening at Work Authority

Lead your team as a Shift Lead at Work Authority in Belleville. Drive sales, inspire associates, and ensure first-rate customer experiences during your shifts.

This part-time role requires strong leadership skills and at least two years of customer service experience. You will oversee daily retail operations, motivate your team, and ensure compliance with company standards. Flexibility in scheduling is essential for this position.

Key Responsibilities:

• Oversee staff performance and store operations during shifts

• Train associates on sales techniques and product knowledge

• Ensure exceptional customer service is delivered consistently

• Maintain store cleanliness and visual merchandising

• Manage inventory processes such as stocking and replenishing

Requirements:

• Minimum of 2 years in customer service

• Proficient in POS systems and Microsoft software

• Strong communication and interpersonal abilities

• Excellent organizational skills and problem-solving aptitude

• Capacity to lift 50 lbs and work various shifts

Become a leader in retail and enhance the customer journey at Work Authority as a Shift Lead.
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