Store Manager, Retail & Store Manager

Main Responsibilities

• Maximize sales by directing team members, including Parts Specialists, in a manner that provides walk-in customers with prompt, courteous, and professional service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Keeping existing customers, increase sales volume within assigned accounts, assess customer needs to gain market share, and solicit stocking programs, daily requirements, and equipment sales.
• Supervise the work performed by all team members.
• Work collaboratively with the District Manager in recruiting, hiring, evaluating, promoting, disciplining, and terminating team members under his/her supervision.
• Partner with the Sales and Pricing Departments to establish appropriate pricing levels for installers and walk-in customers.
• Maximize gross profit on outside purchases.
• Monitor noncompetitive price overrides and price matches to ensure policy compliance and overall profitability.
• Schedule appropriate staffing levels to ensure optimal customer service and profitability.
• Review and approve team members’ hours daily.
• Work directly with the assistant management team to ensure all team members receive proper training in all areas.
• Complete team member performance evaluations.
• Ensure the store is organized and operating in accordance with all company policies and procedures.
• Communicate consistently via email, notes, worksheets, and other tools to support efficient operations.
• Provide the Inventory Control Department with accurate and timely stock adjustment reports.
• Implement all planogram changes and merchandising plans as outlined on the To-Do List.

• Permanent position
• Competitive salary
• Dynamic and collaborative work environment
• Group benefits according to the collective agreement
• Monday to Friday work schedule

• High School Diploma
• Minimum of 3 years of experience in the automotive industry
• Experience in staff and asset management
• Mandatory bilingualism: excellent verbal and written communication skills in English
• Strong knowledge of Microsoft Office application

• Strong people management skills
• High sense of responsibility
• Excellent interpersonal communication skills
• Initiative, enthusiasm, and sound judgment
• Strong leadership and motivational abilities
• Ability to manage priorities effectively
• Honesty and transparency
• Ability to work under pressure
• Flexibility with work schedule