Sales Manager at Michaels in Orillia

Become a driving force in sales at Michaels in Orillia, ON. As a Sales Manager, you’ll lead a high-performing team while delivering an outstanding customer experience.

In this leadership role, your focus will be on executing strong sales results and coaching your team towards excellence. You'll manage front-end operations, ensure adherence to standards, and oversee key in-store programs. Your efforts will directly contribute to hitting key performance indicators while fostering a culture of customer-centric service.

Key Responsibilities:

• Assist Store Manager in adhering to Standard Operating Procedures

• Model and coach Customer Experience and ART of Selling

• Provide Manager-on-Duty coverage and maintain service standards

• Oversee Loyalty Rewards Program and drive customer retention

• Manage operations of Custom Framing and Knit & Sew Shop

Requirements:

• 3+ years of retail leadership experience

• Ability to perform physical tasks and stand for long periods

• Effective communication and team development skills

• Strong sales and operational leadership abilities

• Commitment to maintaining compliance and safety practices

Leverage your retail leadership skills to boost sales and enhance customer satisfaction at Michaels.