Client Services Administrator

Client Services Administrator

Reports To:

Director – Rauckman Utility Products

Direct Reports:
None

FLSA Status:
Non-Exempt

Employment Type:

Full Time

Performs all duties as needed for customer service, account management, sales reporting, administrative support, and HR liaison for Belleville facility.

Responsibilities that must be completed

• Customer Service Responsibilities
  • Prepare quotes
  • Process purchase orders
  • Invoices
  • Issue credit memos / RMA
  • Answer and direct all incoming calls
• Account Management
  • New customer set-up
  • Collect and maintain tax certificates or tax exemptions
  • Process W-9’s
• Sales Reporting
  • Generate daily, monthly, quarterly, and annual sales numbers as requested
  • Monthly commissions report
• HR Duties
  • Review and submit hourly timesheets for payroll
  • Monitor and institute corporate HR directives
• Administrative Tasks
  • Monitor and order office supplies
  • Greet visitors
• Other duties as assigned

Several months of on the job training and job shadowing will be provided.

Associate degree required. Bachelor’s degree highly preferred.

At least 3 years prior experience in an office environment handling customer service requests, administrative tasks, reporting, etc. Excellent computer skills including MS Word, Excel and Access required.

Ability to multi-task, customer service oriented, attention to detail.

Sitting for 95% of the day.

Climate controlled, quiet atmosphere

National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.