Teller, Customer Service​/HelpDesk

Teller — Branch Network Department;
East Belleville Branch Banking

$15.61/hr - $23.41/hr

Scott Credit Union is hiring a Teller in East Belleville
, IL to help support our members and strengthen our connection with the community. If you’re passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment – we’d be excited to welcome you to our award-winning team.

Schedule: Full-time | Monday–Saturday, Saturday rotation as scheduled

Work Location Status: Fully on-site at the East Belleville, IL Branch.

Tellers are one of the primary points of contact for SCU members. They are the first, and often only, face our members see. Tellers must engage with SCU members and process their transactions efficiently and accurately. They are responsible for educating members about SCU products and services as well as providing an exceptional member experience.

Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

• 11 paid holidays and competitive PTO
• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Short-Term Disability, including maternity leave
• Tuition reimbursement program
• Dress for your day policy
• Career advancement opportunities
• Supportive, team-oriented culture

• Operate online teller terminal and accurately record amounts received and prepare reports of transactions.
• Perform required OFAC (Office of Foreign Assets Control) screens as outlined in the Non-Member Verafin Processing policy and report any positive matches to the BSA Group. Comply with BSA requirements of completing CTR and SAR.
• Foster and maintain relationships with members, ensuring prompt, professional, helpful, knowledgeable, and courteous service. Investigate member concerns, research and recommend resolutions to branch management, and ensure we meet expectations with member service satisfaction results.
• Educate members on SCU Products and Services, including referring members to FSRs, mortgage, business lending/services, and investments.
• Daily open and close teller terminal, account for cash assigned, received, disbursed. Accurately balance to teller terminal close report and remit daily work to Teller Supervisor for disposition.

• High school diploma or equivalent
• Customer service experience
• Personal computer experience including Microsoft Office products

• You’re energized by creating meaningful connections and delivering strategic solutions
• You stay focused under pressure and prioritize precision in your work
• You take initiative, own your projects, and consistently aim for high-quality results
• You’re looking to build a long-term career where your skills can grow and evolve

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in-person interview.