Office Manager

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La Cross Dental, a growing dental practice administration group with more than ten locations across the St. Louis metro area, is seeking an energetic, experienced, and upbeat Office Manager for our Belleville, Illinois office.

La Cross Dental is a growing dental practice administration group with locations across the St. Louis metro area. We are seeking an Office Manager for our Belleville, Illinois office who will advocate for the office, keep operations running smoothly, support the team, and drive practice growth while maintaining a positive culture and outstanding patient care.

At La Cross Dental, we offer competitive compensation and a comprehensive benefits package, including:

• Paid Time Off (PTO)
• Paid Holidays
• Employer-Paid Life Insurance
• 401(k) with Employer Matching 6%
• Shortened Workweeks
• Medical, Dental, Vision, Short Term, Accidental Insurances available
• Learning, Development, and Career Advancement Opportunities
• Competitive compensation and bonuses

You’ll also enjoy being part of a supportive, hard-working team that knows how to have fun—through employee and family events, contests, and wellness incentives.

As the Office Manager, you’ll be the advocate for your office, keeping operations running smoothly, supporting your team, and ensuring practice growth while maintaining a positive culture and outstanding patient care.

• Support doctors and clinical staff in treatment planning by ensuring patients understand their options
• Confidently present and discuss treatment plans with patients, including financial arrangements and insurance coverage
• Use strong communication and customer service skills to increase case acceptance while maintaining trust and prioritizing patient care
• Lead daily operations, including scheduling, production, collections, and insurance processes
• Run morning huddles and maintain office organization to meet production and collection goals
• Train, mentor, and welcome new team members, doctors, and patients
• Monitor team performance and provide coaching to support growth and development
• Ensure fairness, transparency, and inclusivity in all staff interactions
• Collect payments at the time of service or within 30 days
• Promote a collaborative, drama-free workplace with a focus on professionalism
• Lead by example—work smart, value teamwork, and emphasize work-life balance

• Experience in dental (preferred) or medical office management/administration
• Proficiency in dental practice management software (Eaglesoft, Care Stack, or similar)
• Strong background in insurance verifications, claims, prior authorizations, and collections
• A hands-on leadership style and willingness to “jump in the weeds” when needed

• Integrity – Do the right thing, even when it’s hard.
• Honesty – Keep your promises; commitment is an action.
• Engagement – Be present for each other and our patients.
• Respect – Treat people how they want to be treated.

Salary: 50,000 - 70,000 Yearly

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Business Content