Head Teller

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2 days ago. Be among the first 25 applicants.

$18.36/hr - $27.54/hr

Head Teller – Branch Network Department;
West Belleville Branch

Banking

• Full-Time
• Branch Network

Schedule: Full-time | Monday–Friday;
Saturday rotation as scheduled

Work Location Status: Fully on-site at the West Belleville, IL Branch.

About The Role

Head Tellers are responsible for running an efficient, operationally sound teller line. This includes completing monthly reports, balancing and processing transactions in an accurate, timely manner. They are to educate their team members as well as SCU members about SCU products and services. Coaching and development of the teller line staff, with guidance from the Branch Manager, is key.

Why Join Scott Credit Union?

Scott Credit Union has been designated a Top Workplace by the St. Louis Post-Dispatch and USA Today for our people-first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

Benefits Include

• 11 paid holidays and competitive PTO
• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Short-Term Disability, including maternity leave
• Tuition reimbursement program
• "Dress for your day" policy
• Career advancement opportunities
• Supportive, team-oriented culture

What You’ll Do

• Develop schedules and ensure assistance to tellers is available at all times to provide an adequate level of teller service to members.
• Daily, ensure all teller transactions (cash, checks, other forms of funds) and ATM machines are balanced, reconciled, encoded, and appropriate clearing deposits made to the Federal Reserve.
• Investigate member concerns, research and finalize a resolution. Ensure we are meeting expectations with member service satisfaction results.
• Train tellers in practices and procedures, including hold‑up and robbery, regulatory compliance (Regulation CC) and credit union philosophy.
• Train tellers on SCU Products and Services and act as a mentor and coach to assist tellers with meeting cross sales goals.

What You Bring

• High school diploma or equivalent.
• Minimum two years of diversified experience working in a retail sales or financial services environment.
• Personal computer experience including Microsoft Office products.

Is This You?

• You’re energized by creating meaningful connections and delivering strategic solutions.
• You stay focused under pressure and prioritize precision in your work.
• You take initiative, own your projects, and consistently aim for high‑quality results.
• You’re looking to build a long‑term career where your skills can grow and evolve.

Our Commitment

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in‑person interview.

• Mid‑Senior level

• Full‑time

• Finance and Sales

• Banking