Team Leader, Management

Join us to apply for the Team Leader role at H&R Block.

Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone feels like they belong.

We are committed to continuous improvement through our long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth. We aim to elevate how we work, serve, and lead in our industry.

If you embrace challenges and want to make a meaningful difference, our door is always open.

A Typical Day...
As a Team Leader, you'll inspire your team, build client relationships, and manage a single H&R Block tax office. You'll lead, develop, and ensure excellent client service and office growth.

Preferred Qualifications...

• Multi-unit management experience in retail, restaurant, banking, or related fields
• 2+ years as a Tax Professional

Responsibilities...

• Partner with District GM to develop growth plans and manage community involvement
• Assist in recruiting and interviewing candidates
• Handle escalated client concerns
• Ensure proper scheduling and conflict resolution
• Lead daily activities, training, coaching, and team meetings
• Create work schedules and manage timekeeping
• Prepare tax returns as needed
• Conduct performance reviews and resolve issues

Required Skills and Experience...

• Customer service or supervisory experience
• Experience managing people
• Completion of H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
• Continuing education compliance
• Proficiency in MS Office
• Ability to work independently, with resilience and a customer-centric mindset
• Flexible schedule and work assignments
• High school diploma or higher

Benefits...

• Health and wellbeing programs, including Employee Assistance Program and Better You
• Diversity and support initiatives for neurodiversity and caregivers
• Discounts and benefits like Medical, 401k, Employee Stock Purchase Plan
• More details at

Our Community...
We value trust, care, and connection. Join a recognized, inclusive environment where everyone belongs. We celebrate diversity and are committed to equal opportunity employment.

Pay Range... $15.00 - $65.00 per hour, depending on experience and location.

This job is active and accepting applications.