Environmental Services Manager

We are seeking a dedicated and experienced Environmental Services Manager (Housekeeping Manager) to lead and supervise our Environmental Services team at Nexus of Belleville. This role is responsible for ensuring a clean, safe, sanitary, and welcoming environment while maintaining high standards of quality, customer service, safety, and regulatory compliance.

• Lead, supervise, schedule, train, and evaluate Environmental Services staff, including housekeeping, floor care, and laundry personnel.

• Ensure daily assignments, projects, and quality standards are completed accurately and on time across all shifts.

• Conduct daily Quality Control Inspections (QCIs), address deficiencies, and follow through on corrective actions.

• Maintain appropriate staffing levels and effectively communicate directives between management, staff, residents, and building administrators.

• Manage inventory, supplies, equipment, personnel records, and department expenses to support a cost-effective operation.

• Ensure cleaning supplies and equipment are properly maintained, safely used, and readily available.

• Train and cross-train employees on housekeeping, floor care, laundry procedures, infection control, safety practices, and proper equipment operation.

• Ensure compliance with applicable federal/state regulations, infection control standards, universal precautions, and safety requirements.

• Serve as a professional liaison between Environmental Services, residents, families, staff, administrators, and other departments.

• Step in to perform housekeeping, floor care, and laundry duties when needed.

• Maintain resident confidentiality and uphold a professional, respectful environment.

The ideal candidate is an organized, hands-on leader with strong communication, customer service, training, and team-management skills.

Previous experience in housekeeping, environmental services, healthcare, senior living, or a related setting is strongly preferred.

Join our team at Nexus of Belleville and make a daily impact by leading a department committed to cleanliness, safety, quality, and exceptional service.