Dispatcher, Security

Job Title:

Dispatcher

Location:

Clara Maass Medical Center

Department Name:
Security

Req #:

Status:
Hourly

Shift: Night

Pay Range: $20.69 - $24.87 per hour

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

In support of the development of the Clara Maass Security Team as a service line, and in support of the Corporate Security mission to compassionately protect and help the people, property, and quality of our health system, together', the Clara Maass Medical Center Security Dispatcher under direct supervision staffs the Security Communications Center and participates in the communication activities of the Clara Maass Medical Center Security Team.

• Bachelor's degree preferred education in Corporate Security, National Security, Criminal Justice, Law, Business Management, Emergency Management, or related field.
• At least two years of security dispatch or command center operator experience.
• Excellent administrative skills, including written and verbal communication skills
• Strong skills in Microsoft Word, Outlook, Excel, & Power Point
• Must have expert level skills in Microsoft excel including ability to make pivot tables quickly.
• Experience working in a Corporate Security, Hospital Security, or Contract Security department preferred.
• Must be results/goal oriented with critical thinking and multi-tasking capabilities
• Must have the ability to communicate effectively and efficiently across a highly matrixed organization

• Strong interpersonal and communication skills (i.e. verbal, written).
• Bachelor's degree preferred education in Corporate Security, National Security, Criminal Justice, Law, Business Management, Emergency Management, or related field.
• Experience working in a Corporate Security, Hospital Security, or Contract Security department.
• Bilingual (dependent upon facility) strongly preferred.
• Membership in Security Organization including ASIS International or IAHSS.

• Multiple Full-Time (8 hour) shifts

• Ability to work in a fast-paced environment requires the need to be highly organized and change course immediately while maintaining a positive attitude and strong work ethic.
• Prior experience with access control systems.
• Prior experience with CCTV management systems.
• Prior experience with visitor management systems.
• Ability to learn new technology quickly.
• System Monitoring:
  Continuously monitor closed-circuit television CCTV, access control, fire alarm, and other security systems to detect potential threats or breaches.
• Data Analytics:
  Ability to review, assess, analyze, and identify trends in data sets using excel.
• Alarm & Incident Response:
  Respond to security and fire alarms, assess the situation, and initiate appropriate actions, which may include dispatching security personnel or contacting emergency services.
• Communication:
  Serve as a central point of contact, relaying information via radio, phone, and email to security staff, management, and external agencies like police and fire departments.
• Personnel Dispatch:
  Coordinate and dispatch security personnel and equipment to problem areas or incidents.
• Documentation & Reporting:
  Maintain accurate and detailed logs of security events, incidents, and actions taken.
  
  Prepare reports and recommendations for management.
• Emergency Coordination:
  Coordinate with local emergency responders to manage crises such as medical emergencies, fire, or natural disasters.
• Logs and assisting with key control.
• Security Operations Support:
  Provide operational support by managing radio and call logs, handling incoming/outgoing shipments, and assisting with key control.
• Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

RWJBarnabas…