Administrative Assistant

THE ROLE

The Administrative Assistant manages the front desk and provides general administrative support to the manufacturing plant. This role serves as the primary point of contact for visitors, vendors, clients, drivers, employees, and callers while supporting daily administrative needs and plant operations.

WHAT YOU’LL DO

• Greet and assist visitors, vendors, delivery drivers, employees, and callers in a professional and welcoming manner.
• Answer incoming calls and direct them to the appropriate person or department.
• Provide required personal protective equipment (PPE) to visitors and ensure visitor sign-in procedures are completed.
• Sort and distribute incoming mail and assist with shipping documentation as needed.
• Receive customer inquiries or concerns and direct them to the appropriate department for assistance.
• Assist with scheduling meetings and preparing conference rooms as needed.
• Perform general clerical duties, including filing, copying, scanning, and data entry.
• Provide general administrative support to other departments as needed.
• Maintain and monitor office, breakroom, conference room, and training room supplies.
• Maintain a professional, organized, and welcoming reception area.
• Maintain confidentiality when handling employee, business, and other sensitive information.
• Provide basic administrative support to HR, including preparing new hire packets and assisting with required paperwork.
• Perform other duties as assigned.

YOUR

SKILLS AND ABILITIES

(REQUIRED QUALIFICATIONS)

• Education:
  
  A High School Diploma or equivalent required.
• Years of
  
  Experience:
  
  2-4 years of relevant work experience or equivalent combination of education and training.
• Travel:
  None
• Skills:
  • Highly effective time organizational skills to manage multiple tasks and adjust to the needs and requests for assistance for all departments.
  • Highly effective reception and telephone communication skills.
  • Proficient in Microsoft Office products, including advanced data functions in Excel.
  • Effective data entry skills that provides for accurate and timely information.
  • Excellent analytical skills;
    Ability to collect and analyze data and present findings.
  • Strong organizational skills and attention to detail.
  • Ability to effectively and efficiently use office equipment.
  • Ability to maintain strict confidentiality.
  • Strong customer service orientation and ability to maintain a professional, friendly demeanor.
  • Solid ability in identifying and resolving problems in a timely, effective manner.
  • Strong verbal, written and interpersonal skills.

PHYSICAL/MENTAL REQUIREMENTS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:
  • Ability to see, walk, speak, hear, sit and perform other physical activity consistent with the job tasks and working conditions.
  • Ability to use hands to perform tasks such as writing, typing on a keyboard, using a computer, using office equipment and using the telephone.
  • Ability to work in a constant state of alertness.
• Work Environment
  • Hours of work on site usually coincide with dayshift production hours. o Approximately 95% of time is spent in an office environment performing data entry, using office equipment, using the telephone, operating a computer.
  • Approximately 5% of time is spent in manufacturing environment walking throughout the plant performing various tasks.
  • Must dress and present oneself in a professional manner.

ABOUT GREAT DANE

With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of…