Help Desk Technician

This mid-level Help Desk Technician opening is for someone who treats Group Policy documentation as a first draft they intend to improve. This contract Help Desk Technician role offers a $75,000 - $107,000 salary, real ownership over your work, and a clear path to grow alongside a team that ships.

• Build the Customer Service tooling that makes every other Bellevue engineer faster
• Ship the slow-to-anger Group Policy features that move Integrated Health Solutions's technology roadmap forward
• Scale Integrated Health Solutions's Customer Service services from Bellevue pilot to NE-wide rollout
• Build internal tooling that improves developer productivity and velocity
• Automate the manual ITIL Foundation chores that quietly drain Bellevue, NE engineering hours
• Investigate, diagnose, and fix bugs reported by users and monitoring tools

• Adaptability and resilience when facing shifting requirements
• Confident communicator across email, calls, and in-person meetings
• 4+ years of Office 365 Migration reps, not just Office 365 Migration exposure
• A teammate's instinct to unblock others before yourself
• Familiarity with the Bellevue market and local technology landscape
• A communication style that translates jargon back into plain English

Integrated Health Solutions is a values-led Bellevue, NE firm where Active Listening isn't a department but the entire reason the lights stay on. Politics die fast at Integrated Health Solutions because we put the awkward stuff on the table early.

We reward your VPN Configuration with $75,000 - $107,000, surround it with mentorship and benefits, and let your schedule flex around Bellevue.

This one is current, freshly dated, and very much hiring.