Director, Business Analysis And Insights - Excellence; Independent Contractor

Position Summary

About the Independent Contractor (Spark Driver) Earnings Team

Our team pioneers the development of intelligent, compliant, and scalable solutions that sit at the intersection of earnings, payments, and regulation. By collaborating closely with Last Mile Operations and multiple product teams, we deliver technology that makes a tangible difference in the lives of gig workers. Leveraging machine learning and generative AI, we ensure our platforms remain ahead of industry trends, drive operational excellence, and support the company’s broader goals for innovation and compliance.

• Define and execute the long-term vision and strategic roadmap for contractor earnings and tax excellence, ensuring the development of future-ready platforms that drive both user satisfaction and regulatory compliance.
• Build and oversee capabilities that guarantee accurate, timely disbursement of earnings, seamless tax reporting for contractors (such as 1099s and global equivalents), and transparent, user‑centric experiences that foster trust.
• Design and implement solutions that embed compliance‑by‑design principles, proactively minimizing regulatory risk while enhancing transparency and reliability for all users.
• Identify and pursue opportunities for continuous innovation by leveraging competitor benchmarking, in‑depth user research, and analysis of industry trends to ensure our offerings remain best‑in‑class.
• Lead and align cross‑functional teams—including product, engineering, compliance, analytics, and design—to deliver against key business metrics, translating complex requirements into intuitive, scalable solutions.

• Deep expertise in fintech, compliance, or tax technology, with a proven track record of building, launching, and scaling complex products that address regulatory and operational challenges in dynamic environments.
• Advanced technical fluency, including hands‑on experience collaborating closely with engineering and data science teams to develop ML/AI‑powered platforms that deliver predictive insights and actionable recommendations to end users.
• Demonstrated success designing and implementing solutions that meet or exceed regulatory requirements across multiple jurisdictions, maintaining transparency, auditable systems, and proactive risk management frameworks.
• Strong experience leading and developing large, multidisciplinary teams in global settings, with an ability to foster a culture of innovation, accountability, and cross‑functional alignment.
• A results‑driven approach, with a history of driving innovation, navigating ambiguity, and delivering measurable impact in highly regulated, fast‑paced industries.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO,  . Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities.

Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form…