Sr. It Project Manager – It Services

Position: SR. IT PROJECT MANAGER – IT SERVICES
Job Description:

Work location– Bellevue office 50% of the time – can be remote 50% of the time. The Sr. IT Project Manager will support an internal project, managing the full project lifecycle from definition through implementation while helping translate business needs into clear, actionable product and functional requirements. The ideal candidate combines strong program and project management discipline with business analysis and product ownership skills.

This person should be comfortable working in a fast paced, evolving environment, driving decisions forward, facilitating stakeholders, and moving easily between executive level program discussions and detailed requirements, user stories, and acceptance criteria.

Key Responsibilities:

• Manage the overall project lifecycle, including scope, schedule, resources, risks, dependencies, milestones, budget, quality, and implementation.
• Drive the program roadmap and maintain alignment between business objectives, project priorities, work streams, and delivery activities.
• Coordinate across multiple work streams and teams, including business stakeholders, technical teams, data/integration teams, and implementation partners.
• Establish and maintain effective communication with project teams, stakeholders, and leadership.
• Prepare and facilitate recurring project meetings, status meetings, sprint ceremonies, and Steering Committee meetings.
• Identify project risks, issues, dependencies, and decisions and drive appropriate mitigation and resolution.
• Support change management throughout the project lifecycle.
• Develop project plans, status reports, decision materials, documentation, and other program artifacts.
• Lead requirements workshops with business and technical stakeholders to identify, clarify, prioritize, and document business and functional requirements.
• Translate business needs into SMART, actionable requirements, user stories, and acceptance criteria that delivery teams can execute against.
• Ask effective questions, identify ambiguity and gaps, and help stakeholders move from concepts and desired outcomes to clearly defined requirements.
• Partner with business and technical teams to refine the product backlog and support prioritization of requirements and capabilities.
• Facilitate sprint planning and execution in collaboration with project leadership, solution architects, and delivery teams.
• Support development of foundational processes, governance, and Center of Excellence capabilities as appropriate.
• Communicate program status, key decisions, risks, and escalations effectively to executive and senior leadership.

Required Qualifications:

• Strong program and project management experience, preferably leading complex, cross-functional technology or business transformation initiatives.
• Demonstrated experience managing multiple work streams, stakeholders, dependencies, risks, timelines, and deliverables.
• Strong business analysis and requirements facilitation experience.
• Experience translating business needs into actionable requirements, user stories, and acceptance criteria.
• Experience working in Agile/Scrum environments, including sprint planning, backlog refinement, and execution.
• Strong analytical and problem-solving capabilities with the ability to balance appropriate analysis with timely decision-making.
• Strong executive and stakeholder communication skills.
• Excellent oral and written communication, facilitation, negotiation, leadership, judgment, and decision-making skills.
• Highly adaptable and comfortable operating in a fast-paced environment with changing priorities.
• Pragmatic and action-oriented, with the ability to apply the appropriate level of rigor without over-engineering solutions.
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