Manager, Project Management - Cross-Border Seller Programs

Manager, Project Management
- Cross-Border Seller Programs

Bellevue, WA

Multiple locations

R-2697718

Bellevue, WA: $84,000 - $156,000/yr

Bentonville, AR: $70,000 - $130,000/yr

Regular/ Permanent

The Project Manager — Cross-Border Seller Programs will help build scalable operating mechanisms that support Walmart Marketplace’s global growth. As part of Walmart’s Marketplace Global Ops Integration team, this role represents support and risk operations across business, product, BPO, and in-market teams. Responsibilities include maintaining program health, coordinating operational requirements for new growth initiatives, and driving cross-functional alignment on issues, dependencies, and priorities.

The ideal candidate is resourceful, self-driven, and comfortable navigating ambiguity, with strong project and program management discipline, operational judgment, and the ability to influence global stakeholders.

About the team:
The Walmart Marketplace Global Ops Integration team plays a key role in the company’s international growth by connecting sellers and customers across markets. This team drives a consistent and seamless seller support experience worldwide by collaborating with business, product, support, and risk teams. They enable new growth initiatives and build scalable support models, combining global strategy with practical execution. The team focuses on effective project and stakeholder management, ensuring alignment and delivering solutions that support Walmart’s expanding Marketplace business.

Strong communication, analytical thinking, and project planning are essential to their success.

• Manage cross-bordersupportprogramhealth,KPIs,business reviews,issue tracking,andexecutivereporting.
• Actasliaisonacross Seller Support ,Risk,Product,CRM,BPO,Change Management,Process Improvement,andin-marketteamstoenablegrowthprograms.
• Represent Global Opsinprogramplanning ,ensuringsupportandriskrequirementsinformdecisions.
• Coordinateoperationalreadinessfor Walmart Imports ,Walmart Exports,andRemote
  
  Fulfillmentacrossmarketplaces.
• Identifysupportandriskimpactsfromneworchangingprograms,includingcasecategories,routing,ownership,handoffs,SLAexpectations,reporting requirements,andsellerexperiencegaps.
• Developscalablemechanismstoidentifyrecurringsellerfriction,coordinate cross-functional solutions,andimprovesupportconsistencyacrossmarkets.

• Provenexperiencemanagingmultiplemedium-highscaleprojectsorworkstreamswitheffectiveprojectplanningandschedulingskills.
• Strongstakeholdermanagementabilities,includingbuildingandmaintainingrelationshipsandcommunicatingprojectstatusclearly.
• Demonstratedanalyticalthinkingtoassesscosts,establishROI,andidentifysolutionstoprojectchallenges.
• Experienceworkingacrosssupport,risk,marketplace,orsellerexperienceoperations.
• Abilitytoinfluencewithoutauthorityandoperateeffectivelyacrossmatrixedteams.
• High ownership,resourcefulness,andwillingnesstosolveproblemshands-on.
• Abilitytobalancestrategiccontextwithoperationalexecution.
• Commitmenttoupholdingcompanypolicies,ethics,andintegrityinallprojectactivities.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO…