Teller Floater

Overview

Sound Credit Union is currently seeking a Teller Floater / Member Service Representative to support the branches in the King North Region
. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Branch Progression Model designed to provide advancement and salary increases through on-the-job training and structured compensation increases.

Sign-On Bonus: $1,500 (payable 50% on first paycheck and 50% on the check following your 6‑month anniversary).

Target salary range: $20.00–$22.50 per hour, based on experience and education; full range $20.00–$25.00 per hour.

Incentive plan:
Quarterly incentives tied to production goals, paid to the team when branch meets quarterly goals and audit.

Float Teller:
Eligible for mileage reimbursement.

• 100% employer paid premiums for medical, dental, vision, and disability for you and over 70% for dependent premiums.
• 401k match dollar for dollar up to 4% plus discretionary profit share.
• Three weeks Paid Time Off (PTO) accrued annually, increasing with tenure.
• Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
• 10 employer paid Federal Holidays.
• Annual salary‑equivalent bonus up to 3% if the Credit Union meets goals, paid each November.
• Up to $50/month gym/lifestyle reimbursement.
• Up to $5,000/year Tuition Assistance Program.
• Incentives for multilingual speakers.
• Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
• Free and/or discounted banking services and loans.
• Employee Charitable Matching Program.
• Free ORCA pass.

• Assist members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

• One year experience in a customer service position required. Cash handling and retail sales experience preferred.
• Ability to flexibly travel between branches.
• High School Diploma or equivalent required.

• Must be bondable.
• Employer sponsorship for employment authorization is not available.
• Notary and NMLS certifications required for UA II level and higher; US citizenship or permanent legal residency required to obtain them as per Washington State law.

Full-time, 35–40 hours per week. In-person schedule:
Monday–Friday, 8:45 AM–5:15 PM or 9:15 AM–5:45 PM, with rotating Saturdays 8:45 AM–1:15 PM, providing a day off during the week. Work location varies within the Bellevue & Redmond region; after floating, you will work at a home location.

Founded in 1940, Sound Credit Union is one of Washington State’s largest credit unions with 26 full‑service branches throughout the Puget Sound region. Our Guiding Principles are “Make a Connection, Be a Champion, and Doing the Right Thing.” Visit our career page at  to apply.

Sound Credit Union is a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age, or any other protected status. We value diversity and are committed to building an inclusive workforce that reflects the variety of backgrounds and perspectives of our community.