Concierge Desk Manager: Customer Experience
Listed on 2026-10-06
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Robinhood’s Concierge Desk team seeks a Customer Experience Manager to lead licensed agents serving high-value clients. You’ll guide 12–15 representatives, coach for performance, and collaborate with risk and compliance to resolve complex inquiries.
This role requires in-person presence at our Bellevue-area offices with evening/night shifts and weekend coverage as needed. The ideal candidate has FINRA licenses and 4+ years managing customer-facing teams in fast-paced environments, plus a degree
We are currently recruiting a Concierge Desk Manager:
Customer Experience for our team in Bellevue, WA, United States.
The advertised compensation is 111..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Concierge Desk Manager:
Customer Experience role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).