Project Manager, Field​/Service Technician

The Project Manager is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. Position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers that will enhance and/or ensure the safety and efficiency of the Customer’s operation.

• Complete Power Systems Tech duties including but not limited to:
• Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems.
• MCC’s, Breakers and moderately complex relay calibration and power metering.
  Test and calibrate electro-mechanical and solid-state relay.
• Low, Medium and High voltage switch gear and circuit breaker testing.
  Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.
• Total responsibility for awarded jobs includes but is not limited to:
• Order material as needed;
• Order subcontract services as needed. Use purchase order and subcontract agreement;
• Follow up on all deliveries of materials to ensure job stays on schedule.
• Meet customers on-site and review and identify their needs as needed.
• Schedule jobs with customer.
• Generate work orders for technicians.
• Prioritize and formulate an appropriate schedule to execute client work.
• Generate accurate detailed reports on a timely basis.
• Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems.
• Willing to work on or field supervise projects as needed.
• Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
• Accountable for maintaining status of projects and providing the client with this information.
• Conduct client communication in a highly customer service oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
• Help manage the on-going schedule and travel planning to facilitate timely response to customers.
• Work may require flexible hours, weekends, holidays and night work. Must be available for out-of-town work.
• All work and decisions shall be conducted in strict compliance of all regulatory law.
• Observe all safety rules and Best Practices;
  Follow all company policies and procedures.
• Other duties assigned.

• Bachelors degree in related field or experience equivalency and a minimum of 5 years related experience.
• NETA Testing experience is preferred
• Ability to read and understand complex blueprints, single line diagrams, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment.
• Must understand manpower loading.
• Must have experience developing LOTO and MOP procedures.
• Must have experience writing change orders.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
• Able to meet deadlines and handle multiple tasks.
• Able to work with various people throughout the organization-Customer Focused.
• Focus on accuracy and efficiencies.
• This position utilizes a company vehicle; candidate will be required to have a valid driver’s license.

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group…