AV Technician

Description

We are seeking a motivated Audio-Visual (AV) Systems Engineer to join our team! This role is ideal for an AV engineer who is eager to develop advanced technical skills while supporting and optimizing conference room system technologies. You will play a key role in designing, implementing, and maintaining AV solutions, collaborating with senior engineers, and driving continuous improvement in system performance.

The ideal candidate will demonstrate a strong technical aptitude, a commitment to engineering excellence, and a passion for delivering outstanding service to our users.

• Provide onsite engineering support for conference room AV systems, including video conferencing equipment, displays, and audio systems
• Troubleshoot and resolve complex AV issues, applying engineering principles and escalating when necessary
• Maintain and update equipment inventory, technical documentation, and system schematics
• Perform preventive maintenance and system diagnostics on AV equipment
• Deliver technical training and support to end users, including guidance on AV system operation and best practices
• Collaborate with senior AV engineers on system design, integration projects, and break-fix service calls with third-party AV integrators
• Monitor system performance remotely, analyze data, and recommend engineering solutions for optimization
• Participate in engineering team meetings, technical workshops, and ongoing training to expand expertise
• Maintain organized work spaces and equipment storage areas, adhering to engineering standards

• Bachelor’s degree in Engineering (Electrical, Computer, or related field), Information Technology, or other relevant technical discipline
• Solid understanding of audio-visual systems, components, and signal flow, with an emphasis on engineering design and integration
• Familiarity with Windows 10 & 11 operating systems and enterprise desktop applications (Microsoft 365, Edge, Outlook, Excel, Word, PowerPoint, One Note, One Drive, etc.)
• Knowledge of networking concepts (TCP/IP, DHCP vs. static addresses, VLANs, etc.) and AV-over-IP technologies
• Strong analytical, problem-solving, and engineering skills
• Excellent communication and customer service abilities
• Ability to learn and apply new technologies quickly
• Detail-oriented with strong organizational and project management skills
• Ability to lift and move equipment up to 50 pounds

• Experience with enterprise video conferencing platforms (Microsoft Teams, Zoom, Cisco Webex, etc.)
• Experience with digital control systems (Crestron, Extron, etc.) and AV system programming
• Interest in pursuing AV and/or IT industry certifications (AVIXA CTS, ITIL Foundation, Microsoft 365 Certifications, etc.)
• Previous experience in technical support or engineering roles
• Exposure to any of the following:
  • Microsoft Teams Rooms (Windows and/or Android) hardware products
  • Microsoft Teams Admin Center
  • Microsoft Teams Pro Management Portal
  • Crestron Remote Client or XPanel applications
  • Crestron Device Administration web GUIs
  • Q‑SYS UCI Viewer and/or Designer
  • Service Now
  • Delinea Secret Server or other web-based credential manager
  • SharePoint site document library
  • Commercial TV display setting menus (Sony Bravia, Sharp, NEC, etc.)
  • Panasonic PressIT
    360 USB Camera Speakerphone

Support, troubleshooting, audiovisual, Teams conference

Support, troubleshooting, audiovisual, Teams conference

Intermediate Level

This is a Contract position based out of Bellevue, WA.

The pay range for this position is $30.00 – $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bellevue, WA.

This position is anticipated to close on Dec 11, 2025.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.