Public Educator Volunteer Coordinator; LTE

The Public Education & Volunteer Coordinator is an integral part of the Office of Emergency Management (OEM), focusing on public education, outreach and the management of OEM volunteers. The person in this position will be responsible for developing, implementing, maintaining, and delivering emergency preparedness and life safety educational programs. Their goal is to reduce injury, loss of life, and property in the City of Bellevue related to emergencies or disasters.

This person will work in all aspects of emergency management programs, including mitigation, preparedness, response, and recovery. This person has Emergency Operations Center (EOC) responsibilities and will be expected to work in the EOC when it is activated. In addition, this person occasionally serves as an OEM Duty Officer, which requires 24/7 availability.

• Manages OEM’s outreach programs. These programs may include, but are not limited to, the following:
  Community Emergency Response Team (CERT) Basic Course, CERT Lite Course, and the Disaster Response Network.
  • These programs require work outside normal business hours on a regular basis.
• Identifies, trains, selects, and coordinates speakers, trainers, volunteers and resources to support implementation of outreach and volunteer programs.
• Develops, prepares, and delivers educational presentations to community members, schools, local businesses, and city employees.
• Assists schools, businesses, and other community groups in designing and implementing disaster preparedness activities.
• Develops campaigns and prepares displays for community events and represents the city at these events to increase awareness of emergency preparedness.
• Develops and designs articles, news releases, flyers, newsletters and other materials promoting personal and community preparedness; develops and maintains statistics to use in materials design to increase awareness.
• Works with other division staff in the development, coordination, and support of other emergency management program activities.
• Develops, prepares, and delivers professional training when supporting the Training and Exercise Coordinator (e.g.,incident command, first response skills, operations, exercise design, etc.).
• Supports development of Emergency Operations Center (EOC) processes, procedures, and technology.
• Liaises with City of Bellevue Public Information Officers (PIOs) and supports training of PIOs in EOC procedures and technology prior to an emergency.
• Acts as "on-call" staff which involves responding to calls received during non-business hours. Must have the ability to evaluate a situation and recommend a course of action, including actions necessitating an EOC activation. This involves working non-traditional and extended hours, which may continue for several days or weeks. The number of on-call days varies depending on the availability of other OEM staff.

• Excellent written and verbal communication skills.
• Strong presentation skills.
• Volunteer management experience.
• Facilitation skills in working with diverse groups.
• Knowledge of different learning styles and ability to adapt programs according to audience.
• Experience with a variety of different technologies (e.g., Microsoft Office Suite, SharePoint, emergency management systems, etc.)
• Familiarity with various types of audio-visual equipment.
• Ability to work in an environment where changing priorities are the norm and flexibility is a must.
• Demonstrated skills in managing multiple tasks.
• Knowledge of the functions of emergency management including mitigation, preparedness, response, and recovery.
• Knowledge of the Incident Command System (ICS).
• Knowledge of other local hazards and disasters.
• Willingness to learn new things.

• At least one year of professional related experience in emergency management.
• At least one year of public education and outreach experience.
• Graduation from an accredited college or university with a Bachelor’s degree in communications, education, emergency management, business administration, public relations, or related field. Or any equivalent combination of education, experience, and training that…