Public Educator Volunteer Coordinator; LTE

The Public Education & Volunteer Coordinator is an integral part of the Office of Emergency Management (OEM), focusing on public education, outreach and the management of OEM volunteers.

This position will develop, implement, maintain, and deliver emergency preparedness and life safety educational programs, reducing injury, loss of life, and property in the City of Bellevue related to emergencies or disasters.

The Coordinator will work in all aspects of emergency management programs, including mitigation, preparedness, response, and recovery. The Coordinator has Emergency Operations Center (EOC) responsibilities and will be expected to work in the EOC when activated. In addition, the Coordinator occasionally serves as an OEM Duty Officer, requiring 24/7 availability.

• Manages OEM’s outreach programs, including Community Emergency Response Team (CERT) Basic Course, CERT Lite Course, and Disaster Response Network. These programs require work outside normal business hours on a regular basis.
• Identifies, trains, selects, and coordinates speakers, trainers, volunteers and resources to support outreach and volunteer programs.
• Develops, prepares, and delivers educational presentations to community members, schools, local businesses, and city employees.
• Assists schools, businesses, and other community groups in designing and implementing disaster preparedness activities.
• Develops campaigns and prepares displays for community events and represents the city at these events to increase awareness of emergency preparedness.
• Develops and designs articles, news releases, flyers, newsletters, and other materials promoting personal and community preparedness; develops and maintains statistics to use in materials design to increase awareness.
• Works with other division staff in the development, coordination, and support of other emergency management program activities.
• Develops, prepares, and delivers professional training when supporting the Training and Exercise Coordinator (e.g., incident command, first response skills, operations, exercise design).
• Supports development of Emergency Operations Center (EOC) processes, procedures, and technology.
• Liaises with City of Bellevue Public Information Officers (PIOs) and supports training of PIOs in EOC procedures and technology prior to an emergency.
• Acts as on-call staff, responding to calls during non‑business hours, evaluating situations, and recommending actions that may trigger EOC activation. This requires working non‑traditional and extended hours, which may continue for several days or weeks, with the number of on‑call days varying depending on OEM staffing availability.

• Excellent written and verbal communication skills.
• Strong presentation skills.
• Volunteer management experience.
• Facilitation skills with diverse groups.
• Knowledge of different learning styles and ability to adapt programs accordingly.
• Experience with various technologies (e.g., Microsoft Office Suite, SharePoint, emergency management systems).
• Familiarity with audio‑visual equipment.
• Ability to work in an environment where priorities change frequently and flexibility is essential.
• Demonstrated skills in managing multiple tasks.
• Knowledge of the functions of emergency management: mitigation, preparedness, response, and recovery.
• Knowledge of the Incident Command System (ICS).
• Knowledge of local hazards and potential disasters.
• Willingness to learn new things.

• At least one year of professional experience in emergency management.
• At least one year of public education and outreach experience.
• Bachelor’s degree in communications, education, emergency management, business administration, public relations, or a related field; or an equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Completion of the Federal Emergency Management Professional Development Series (PDS) is preferred.

The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable…