Franchise Hotel - Night Auditor- Part time

Franchise Hotel - Night Auditor
- Part time

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- Part time role at IHG Hotels & Resorts

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This job posting is for a position at a hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

As the world's first and most global luxury hotel brand, Inter Continental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the Inter Continental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Welcome to Inter Continental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.

At Inter Continental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success.

Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue's luxury landscape.

We are seeking a detail-oriented Night Audit Clerk to join our luxury hotel team. The Night Audit Clerk will play a crucial role in overseeing front desk operations and audit functions during overnight hours, ensuring smooth and efficient service for our guests.

• Assist and oversee all front desk and audit functions from 11 PM to 7 AM.
• Balance Food & Beverage outlets and post front office accounts.
• Distribute daily reports and other requested documents.
• Follow checklists to ensure all duties are completed; sign and date each checklist nightly.
• Collaborate with staff to resolve guest requests and inquiries.
• Handle guest check-ins, check-outs, and address any issues or concerns.
• Communicate effectively with bell staff, drivers, and housekeeping.
• Manage house/cash bank and deposit keys.
• Obtain and verify essential guest information, ensuring accuracy and completeness of records.
• Assign guest rooms according to reservation requirements.
• Maintain and update the Front Desk logbook.
• Check for guest mail or messages and ensure delivery.
• Inquire about guest satisfaction and listen attentively to comments.
• Thank guests for their stay and assist with future reservations.
• Oversee the issuance of department keys and maintain a corresponding log.
• Ensure timely delivery of wake-up calls and express checkout bills.
• Be knowledgeable about hotel emergency procedures.
• Adhere to all hotel policies and procedures, including any changes.
• Perform reasonable tasks as requested by management.
• Maintain computerized hotel systems.
• Handle major guest complaints and disturbances.
• Provide training, guidance, and advice to night…