Human Resources Generalist

THE ROLE

Acting as a key resource and service provider for team members and Store Director Teams (SDT), the HR Generalist is a key strategist and partner in integrated disability management and team member relations programs. Ensures compliant management of workplace accommodation and leave of absence programs. Acts as point of contact for team members and SDT regarding medical issues. Provides guidance and support to SDT regarding investigation and resolution of team member relations issues.

Coaches SDT on employment policies and compliance requirements. Administers unemployment insurance program.

• Oversees the full cycle process of leave administration from initial notice of need for leave to team member's return to work.
• Evaluates and processes requests for reasonable accommodations, ensuring compliance with the Americans with Disabilities Act (ADA).
• Works directly with team members as their primary resource for medical issue management. Advises team members and Store Director Team on leave of absence and accommodation policies and procedures.
• Supports Workers' Compensation claim administration. Collaborates with Workers' Compensation Administrator and Third-Party Administrator to ensure effective and compliant claim management.
• Conducts timely, thorough, and objective investigations into team member relations issues. Maintains strict confidentiality.
• Coaches store leaders on conducting fact‑finding meetings and obtaining other necessary documentation. Participates in fact‑finding meetings with team members, when necessary and/or beneficial.
• Partners with Store Director Team, Human Resources Manager, and Vice President, Human Resources to determine and execute appropriate and compliant resolutions following conclusion of investigations.
• Coaches, counsels, and educates store leaders on proper interpretation and application of HR policies.
• Processes unemployment insurance claims. Gathers and submits information related to claims and responds to inquiries, ensuring timely and proper filing of documents.

• Bachelor's degree in HR or related field strongly preferred.
• Human resources certification (PHR, SPHR, SHRM‑CP, SHRM‑SCP) strongly preferred.
• Minimum of five years of HR experience required.
• Minimum of two years conducting employment investigations required.
• Minimum of three years leave of absence and accommodation administration experience required.
• Workers' Compensation administration experience preferred.
• Ability to maintain confidentiality and handle sensitive medical information with discretion essential.
• HR experience in a union environment preferred.
• Strong working knowledge of HR policies/procedures and federal, state, and local employment laws and regulations.
• Excellent written and verbal communication skills required.
• Exceptional organization skills and attention to detail required. Must be able to multi‑task effectively and manage multiple competing demands and deadlines at the same time.
• Curious and solutions‑oriented thinker. Flexible, intellectually nimble, and resilient. Able to pivot on the spot and think creatively.

• Competitive pay
• 20% team member discount
• Medical, dental, vision insurance (very low cost to team members)
• Health savings accounts (subject to qualified medical plans)
• Flexible spending arrangements (subject to qualified medical plans)
• Company‑funded disability and life insurance
• Employee Assistance Program available to all team members
• Retirement plans available to all team members
• Generous paid time off benefits
• Sick/safe leave provided consistent with local and state requirements
• Reduced cost ORCA Card program for King County team members
• Education support
• Career development opportunities
• Wage/salary range: $92,000 - $107,400

The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

Employment may be dependent upon successful background check and reference checks. All store employees must have a valid Washington State Food Workers Card to begin work.

It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.