SRE Ops Manager

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We are looking for a high-impact SRE Ops Manager who can lead independently
, drive critical support initiatives
, and communicate effectively with senior stakeholders and clients
. If you're someone who can both speak and do
, this is the role for you.

• Own and drive resolution of production issues end-to-end
• Proactively identify issues using observability and monitoring tools
• Lead major incident triage involving senior leadership (VPs/SVPs)
• Troubleshoot across the entire tech stack:
  Application, Database, Infra (Containers/Cloud), and Network
• Correlate data from various sources (logs, dashboards, recent changes) to determine root cause
• Deliver strong client communication and stakeholder management

• Proven production support experience with observability/SRE expertise
• Tools:
  Splunk (incl. APM & O11y), App Dynamics, Grafana, Red Metrics, 1000
  
  Eyes
• Infra & Cloud Debugging: VMs, Containers (Docker/Kubernetes), AWS, PCF, Azure
• Proficiency in network, firewall, API gateway, Linux/Unix
• Exposure to APM tools, NMON, Wireshark, UEM, Synthetic Monitoring
• Excellent communication - must be able to lead and speak confidently during high-stakes incidents
• Comfortable working in a 24x7 environment

• Experience with Service Now, AIOps, and automated playbooks
• Development knowledge in Java, Python, and databases like Oracle, Cassandra, SQL Server, MySQL, MongoDB

• Dev Ops profiles focused only on CI/CD tools, infra provisioning, or dashboard setup

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• IT Services and IT Consulting