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Product Support Engineer
Job in
Bellevue, King County, Washington, 98009, USA
Listed on 2025-12-02
Listing for:
TechDigital Group
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
IT Support, Cloud Computing
Job Description & How to Apply Below
- 5+ years of software development, or 5+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience troubleshooting and documenting findings
- Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent work experience
- Knowledge of AWS, Varicent ICM, ETL, SQL-based technologies
- Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle
- 5+ years of software development, or 5+ years of technical support experience
- Experience with ETL systems, SQL
- Experience using AWS tools, including AWS Cloud Watch, S3, EMR, Lambda, Glue, Athena
- Experience with Varicent, SAP Callidus, HANA (optional)
- Experience supporting large-scale enterprise applications (internal or external facing)
- Experience with Security and SOX Compliance regulations
- 2+ years of experience writing SQL queries and scripts in programming languages such as Java, Python, etc.
- Familiarity with ITIL processes
- Knowledge of Agile software development methodologies
- Good written and verbal communication skills
- Cross-team coordination skills to resolve issues
- Knowledge of networking concepts
Ability to identify performance issues in enterprise applications.
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