Product Support Engineer Job Bellevue area,Washington USA,IT/Tech

Basic qualifications:

5+ years of software development, or 5+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience troubleshooting and documenting findings
Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent work experience
Knowledge of AWS, Varicent ICM, ETL, SQL-based technologies
Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle

Preferred Qualifications:

5+ years of software development, or 5+ years of technical support experience
Experience with ETL systems, SQL
Experience using AWS tools, including AWS Cloud Watch, S3, EMR, Lambda, Glue, Athena
Experience with Varicent, SAP Callidus, HANA (optional)
Experience supporting large-scale enterprise applications (internal or external facing)
Experience with Security and SOX Compliance regulations
2+ years of experience writing SQL queries and scripts in programming languages such as Java, Python, etc.
Familiarity with ITIL processes
Knowledge of Agile software development methodologies
Good written and verbal communication skills
Cross-team coordination skills to resolve issues
Knowledge of networking concepts

Ability to identify performance issues in enterprise applications.

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