Senior Technical Program Manager, GenAI, Personalization and AI Innovation

Senior Technical Program Manager, GenAI, Personalization and AI Innovation

Job  |  Services LLC

The Amazon Music Personalization and AI Innovation team is seeking an experienced Senior Technical Program Manager to drive strategic initiatives and organizational mechanisms across the organization. You'll work closely with product, engineering, and business teams to ensure execution of strategic initiatives while fostering a culture of innovation and learning. In this role you will own org wide mechanisms for goal reporting, business reviews, guest speaker learning series, offsites and travel, and more.

You will be part of the leadership team, taking part in and executing strategic decisions around organizational design and hiring.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert live streams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service:
Prime members get access to all the music in shuffle mode, and top ad‑free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on‑demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa‑enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.

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• Drive comprehensive metrics and goal reporting across the organization
• Own and optimize mechanisms for team development, such as guest lecture series and team events
• Serve as the primary representative for the Personalization and AI Innovation org in Amazon Music process discussions.
• Build and nurture internal communities of practice, fostering a culture of collaboration and continuous improvement
• Partner with senior leadership to drive strategic planning and organizational effectiveness

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system‑level technical design
• Experience developing and executing/delivering product and technical roadmaps

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi‑million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.

Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit  This position will remain posted until filled. Applicants should apply via our internal or external career site.