Principal Engineer, Compute Infrastructure

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack enables people around the world to communicate and collaborate together, from the world’s largest public companies to the smallest of startups. We take performance and reliability very seriously. A taste of our scale:

• During the week, our users spend over a billion minutes a day active in our product.
• At peak usage, a million messages a minute passed through Slack.
• Every day we see over 15 million simultaneously connected users.
• For millions of people, Slack is their primary communication tool for work and more and they expect it to be exceptionally reliable and fast year‑round.

Our Compute team provides a robust platform for service owners to build and deploy their applications. We manage the core infrastructure, ensuring a reliable and scalable environment for development teams. Our work involves maintaining and evolving our Kubernetes and EC2 infrastructure, and we’re currently exploring multi‑cloud strategies, including GCP. We are a small, collaborative team that values ownership, automation, and continuous improvement.

• Design, build, and maintain our core compute infrastructure, primarily using Kubernetes and EC2.
• Work on our infrastructure‑as‑code (IaC) using Terraform to manage and provision resources.
• Automate configuration management with Chef to ensure consistency across our fleet.
• Manage our internal software packages using Aptly.
• Collaborate with service owners to provide support and guidance on best practices for using our platform.
• Participate in on‑call rotations to support our production environment and respond to incidents.
• Help us research and implement new technologies as we expand into a multi‑cloud environment, including exploring multi‑architecture support for our containerized workloads.

• Proven experience managing production‑grade infrastructure with Kubernetes and EC2.
• Experience with Terraform for infrastructure provisioning.
• Proficiency in configuration management tools like Chef (or similar, such as Puppet or Ansible).
• Experience with package management, ideally with Aptly.
• Familiarity with cloud platforms beyond AWS, particularly GCP, is a plus.
• Strong scripting skills in a language like Python, Bash, or Go.
• Solid understanding of networking concepts (TCP/IP, DNS, HTTP, etc.) and security best practices.
• Excellent problem‑solving skills and a collaborative attitude.

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

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