Sr. Director - Product Development

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Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. At Visa you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

The Visa Acceptance Platform is the foundation for creating innovative payment solutions. It lets you leverage a broad range of pre‑integrated modular services and a growing ecosystem of technology and payments partners. Because it’s Visa, the platform is secure, robust, and resilient.

We believe AI technologies have the potential to radically transform commerce. We launched Visa Intelligent Commerce to enable this next era of commerce.

Your mission is to provide hands‑on leadership to multiple development teams, building a world‑class team of engineers. The focus is on defining, executing, and delivering functional and non‑functional features at scale quickly and promoting a diverse culture of cross‑functional collaboration and engineering excellence.

Specific Responsibilities:

• Direct and manage multiple diverse teams of engineering professionals performing research, development, design and/or implementation of products, services, solutions for Visa acceptance platform and the VISA VAS (Value‑Added Services) Portfolio.
• Responsible for creating and communicating technical strategy within the organization and/or across the function.
• Own and drive the end‑to‑end development effort for on‑time, high‑quality, highly scalable technical solutions that meet the product vision.
• Collaborate and align with architects and senior technologists on proper architecture and design for user and developer experiences.
• Build world‑class user and developer experiences for our merchants, customers and developers.
• Progress our modernization and AI roadmap, enabling us to expand our market reach and client base by adopting best‑in‑class technology solutions for our core platform.
• Partner with business teams to ensure completeness and common understanding of product vision, roadmap and requirements.
• Build a culture of engineering excellence across your own teams and the entire organization.
• Adopt AI in all aspects of the software development lifecycle.
• Influence adoption of best engineering practices, automations of software development, testing and deployment processes.
• Manage technical debt and costs within your product and organization budgets.
• Responsible for incident management, change and problem management.
• Hire, retain and grow high‑performing and diverse global engineering teams.
• Invest in the career development of your employees with a strong focus on mentorship and training.
• Lead with a strong client‑focus mindset across organizations.
• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.

• Basic Qualifications:
  
  12+ years of relevant work experience with a Bachelor’s Degree or at least 9 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 6 years of work experience with a PhD, or 15+ years of relevant work experience.
• Preferred Qualifications:
  
  15+ years of experience (or equivalent levels for advanced degrees); proven experience managing software development teams; proven experience applying AI techniques in software development and ship AI‑powered features; strong verbal, written, presentation and facilitation skills; proven track record of coordinating multiple product and technical teams; technical goal setting and success metrics; experience measuring service from user experience perspective, setting and tracking SLAs and KPIs;
  
  ability to represent technical and business issues and solutions; experience with Agile methodologies and software development lifecycle principles; experience building microservices with HTTP, REST, JSON and XML; payment industry…