Lead Network Engineer - Backbone Engineering

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Job Category:
Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Act as a liaison with the vendor sourcing team
• Helping to develop and maintain metrics on our capacity vendors
• Project managing new capacity installs with various teams including sourcing and field engineering
• Updating the network and associated data stores for capacity additions and decommissions
• Work with various teams to provide feedback, document, and implement various new network designs
• Developing in Python, Ansible for network configuration automation
• Work with our connectivity partners and customer engagement teams for any customer troubleshooting issues
• Help with BGP peering relationship management and peering network design
• Backbone router migrations/grooms/decoms
• Network design life cycles including documentation and collaborative approvals
• Maintaining Network Data So Ts

• Minimum 7 years in production network environments, or comparable experience
• Proven project management skills
• Experience working with telecommunications vendors
• Experience with Cisco and Juniper carrier-class routers (ex: ASR9K, CRS, MX960, PTX, MX2K)
• Experience with Cisco Nexus-based switches
• Knowledge of routing protocols such as BGP and IS-IS
• Fundamental understanding of WDM technologies
• Strong Python coding skills
• Good understanding of Unix/Linux-based operating systems
• Experience developing and maintaining network automation tools (e.g. Ansible)
• Experience with Git, or other version control systems
• The ability to self-manage multiple projects at one time
• A good understanding of the current state of AI, machine learning, LLMs, MCP, etc.
• A related technical degree required.

• Experience managing co-located infrastructure
• Experience with DWDM platforms, preferably Ciena and Cisco DCI
• Experience with MACSec encryption
• Extensive network troubleshooting and network monitoring skills
• Hands-on experience with production hardware life-cycle management
• Experience with Puppet, Terraform, Containers, and/or K8S
• Familiarity with CI/CD principles
• Previous experience with lift and shift backbone router migrations
• Experience administering global, web-scale IP Address allocations
• Solid understanding of the transit, public peering and SFI spaces
• Experience writing prompts against public AI chatbots (ex. ChatGPT, Gemini)
• Experience with AI-assisted coding (ex. Cursor, VSCode with AI plugins)
• Prior experience with the Salesforce core application, either in a developer or support role

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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