Learning Management System; LMS Training Assistant

Talascend is currently seeking a Learning Management System Training Assistant for a position located in Bellevue, WA.

This individual will support managing electronic records for employee training and ensuring records alignment between the electronic document management system and LMS.

• Manage the department Service Desk by assigning and resolving service request tickets, including troubleshooting LMS issues, verifying user data, and modifying user learning plans.
• Perform basic LMS administration activities, including assigning training, granting credit, and generating reports.
• Process and maintain training documents and records in accordance with company procedures.
• Assist with standard operating document revisions.
• Maintain department websites and online Knowledge Base Articles.
• Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co‑workers, and management.
• Perform other administrative duties as assigned.

• Associates degree; or equivalent combination of education and experience.
• Minimum three (3) years of office or LMS administrator experience within a regulated industry

• Experience with SAP Success Factors Learning
• Experience with Atlassian products (Jira and Confluence)
• Proficient in Microsoft Office products.
• Demonstrated interpersonal skills and professional demeanor when interacting with a wide variety of stakeholders.
• Demonstrated ability to work independently with little oversight or supervision.
• Ability to work in a challenging/dynamic environment while demonstrating organizational and problem‑solving skills.
• Excellent attention to detail in writing and reviewing documents, such as procedures and training material.
• Possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Pay range is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Talascend also offers a variety of benefits including: health and disability insurance, 401(k), EAP, paid time off, and company‑paid holidays. The specific programs and options available to an employee may vary depending on date of hire, plan requirements, schedule type, and client work site mandates.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.