Senior Enterprise Tech Support Engineer - Escalations
Listed on 2026-09-30
-
IT/Tech
IT Support, Technical Support
Vertex, Inc. is seeking an experienced Enterprise Support Engineer to own complex customer issues on the West Coast from assignment through resolution. You will troubleshoot ERP, eCommerce, and integrations and participate in on‑call rotations.
You will collaborate across Product Management, Development and Quality Assurance to reproduce defects, validate fixes, and contribute to knowledge management while maintaining customer communication and accountability for technical decisions.
We would love to welcome a new Senior Enterprise Tech Support Engineer
- Escalations to our group in WA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior Enterprise Tech Support Engineer
- Escalations role at Vertex, Inc., based in WA, United States.
We are looking to fill the Senior Enterprise Tech Support Engineer
- Escalations position at Vertex, Inc. in WA, United States.
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