Senior Network Production Engineer, Operations

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem‑solving, opportunity‑finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high‑performing team that believes in each other, come build with us at Crusoe.

Crusoe Cloud is seeking a Senior Network Production Operations Engineer to support production reliability across our global network infrastructure, including edge, backbone, data center fabric, and GPU cluster interconnects. This is a hands‑on production role focused on incident response, root cause analysis, and automation‑driven operational execution that keeps our hyperscale AI infrastructure running r work will directly affect the availability of AI workloads running across thousands of GPUs worldwide.

The ideal candidate is an experienced network engineer with solid operational experience in large‑scale environments who thrives in high‑pressure situations and takes pride in keeping systems healthy. You'll build automation to reduce operational toil, execute on established SLIs and SLOs, contribute to observability tooling, and serve as a responder during high‑severity network events.

• Production Reliability:
  Support uptime across Crusoe's global edge, backbone, data center, and GPU cluster network, directly supporting AI workloads at scale.
• Operational Automation:
  Write and maintain Python-based tooling to reduce toil, automate common remediation workflows, and speed up mean time to resolution across the operations org.
• Incident Response:
  Participate in high‑severity network events — detection, triage, mitigation — and contribute to stakeholder communication and postmortem documentation.
• Root Cause Analysis:
  Perform RCAs using existing and newly built tooling, and help drive remediation items to closure.
• Observability:
  Build automation on top of Crusoe's monitoring stack (streaming telemetry, SNMP, Net Flow, Kentik, Grafana, Prometheus, Thousand Eyes) to reduce manual triage and surface actionable signal faster.
• Operational Standards:
  Maintain and improve runbooks, escalation playbooks, and SOPs, flagging opportunities for scripting or automation.
• SLI/SLO Execution:
  Help build and maintain the automated dashboards and alerting that back reliability metrics, in partnership with Architecture and SRE teams.
• Collaboration:
  
  Work closely with Architecture and SRE teams to execute on operational excellence initiatives and improve day‑to‑day practices.

• 5+ years of production network engineering experience with a focus on operations, incident response, and reliability in large‑scale or internet‑scale environments.
• Strong Python and scripting proficiency: comfortable writing diagnostic tooling and automation scripts, and extending existing automation pipelines.
• Hands‑on experience…