Senior Technical Program Manager - Capacity Planning

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact.

We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

• Own the capacity planning program end-to-end — from demand forecasting and resource modeling to procurement coordination and delivery tracking across Snowflake’s multi-cloud infrastructure (AWS, Azure, GCP)
• Drive cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets projected growth, seasonal demand spikes, and new product launches
• Build and improve forecasting models and frameworks that translate business growth signals, customer onboarding patterns, and workload trends into actionable infrastructure capacity plans
• Establish governance and review cadences — own weekly/monthly capacity reviews with engineering leadership, surface risks and tradeoffs, and drive decisions on resource allocation and prioritization
• Identify and mitigate capacity risks proactively — monitor utilization trends, flag bottlenecks, single points of failure, and lead constraint resolution before they become customer-impacting
• Partner closely with engineering teams to understand workload characteristics, architecture changes, and new feature launches that affect capacity requirements
• Drive efficiency and optimization programs — identify opportunities to reduce waste, improve utilization, and right-size infrastructure spend without compromising performance or availability
• Develop dashboards, metrics, and reporting that give leadership real-time visibility into capacity health, spend trajectory, and delivery timelines
• Influence infrastructure strategy by providing data-driven recommendations on cloud provider mix, reserved vs. on-demand strategy, and long-term capacity investments

• 7+ years of experience in technical program management, infrastructure planning, capacity management, or a related discipline at a cloud-scale technology company
• Demonstrated experience managing programs across multiple cloud providers (AWS, Azure, and/or GCP)
• Strong understanding of cloud infrastructure concepts: compute, storage, networking, containerization, and resource orchestration
• Experience with demand forecasting, resource modeling, and data-driven decision-making at scale
• Proven ability to drive cross-functional programs spanning engineering, finance, and operations with VP/Director-level stakeholders
• Excellent communication skills — ability to synthesize complex technical and financial data into clear executive-ready narratives
• Strong program management fundamentals: dependency tracking, risk management, milestone governance, and stakeholder alignment

• Experience with infrastructure capacity planning at hyperscale (10K+ node deployments or equivalent)
• Familiarity with cloud cost management and Fin Ops principles
• Experience with data platforms, data warehousing, or database infrastructure
• Working knowledge of monitoring and observability tools (Grafana, Datadog, Cloud Watch, or equivalent)
• Background in building or improving automated capacity planning systems and tooling
• Experien…