Consumer & eCommerce Analytics

We are looking for a data-driven Consumer Growth & eCommerce Analytics professional to partner with eCommerce and Brand teams in driving business growth through analytics, insights, and digital capabilities. This role will transform data into actionable recommendations and scalable solutions that improve customer acquisition, retention, engagement, and overall eCommerce performance.

• Analyze eCommerce and consumer data to identify growth opportunities, business risks, and performance improvement areas.
• Monitor and evaluate key business metrics, including customer acquisition, retention, repeat purchase rate, penetration, and customer lifetime value.
• Conduct customer segmentation and behavioral analysis to support growth and engagement strategies.
• Develop dashboards, reports, and self-service analytics tools to enhance business visibility and decision-making.
• Partner with cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights.
• Support digital and analytics initiatives from requirements gathering through implementation and adoption.
• Drive reporting automation and AI-enabled solutions to improve efficiency, productivity, and data accessibility.
• Ensure compliance with data privacy, information security, and company governance standards.

• Bachelor's degree or above in Business, Analytics, Statistics, Computer Science, Marketing, or a related field.
• Strong analytical thinking and problem-solving capabilities with attention to detail.
• Advanced proficiency in Microsoft Excel; experience with SQL and Power BI is highly preferred.
• Excellent communication and stakeholder management skills, with the ability to influence decisions through data-driven insights.
• Experience in eCommerce, digital marketing, consumer analytics, user operations, or related areas is an advantage.