Sr Manager, Credit Risk Management - Platforms

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The Senior Manager, Credit Risk Management is responsible for technical support for Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This role combines technical expertise, strategic vision, and thought leadership to enhance team performance, improve process efficiencies, and drive the integration of emerging technologies.

The ideal candidate will bring strong project management skills, analytical expertise, and advanced communication abilities to guide the development and implementation of cutting‑edge decisioning solutions.

The Senior Manager is also responsible for attracting, hiring, retaining a high performing, team of Software Configuration owners, other members of technical staff, and Managers to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with partner organizations, dependent IT engineering teams, and supporting vendors.

• Provide technical direction and recommendations to ensure the integrity and adaptability of the technical design throughout the solution’s lifecycle. This includes designing, building, and configuring technical solutions that align with client requirements while adhering to software development principles.
• Ensure high-quality processes and deliverables by gaining expert‑level knowledge of product architecture and workflows through active project involvement. Participate in code reviews to uphold high-quality releases and maintain best practices. Oversee technical relationships with multiple vendors, advocating for feature and functionality enhancements in future product releases. Regularly reassess current processes, refining and optimizing where needed.
• Work closely with cross‑functional teams, including Strategy, Fraud, Business, and IT Production Support, to facilitate seamless releases. Communicate project details, issues, and deliverable timelines effectively to senior management while providing technical support to stakeholder teams as needed.
• Manage and develop multiple teams to deliver projects on time and owning the budget by providing technical leadership, coaching, performance feedback, and business solution expertise that strengthen team capabilities and drive successful outcomes.
• Foster a culture of innovation by encouraging the ‘productization’ of solutions for scalable and repeatable success. Maintain a client‑first mentality, prioritizing customer needs and satisfaction. Identify opportunities for process improvements and lead initiatives to enhance efficiency and effectiveness.

Required:

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent.
• 7+ Years relevant product management experience in an Agile software product development environment.
• 2-4 years experince in a leadership role.

Preferred:

• Acceptable areas of study include Finance, Economics, Mathematics, Industrial Engineering, Statistics, or related field
• 2-4 years experience teams of 5 or more resources in direct reporting…