IT Help Desk Lead & Service Manager; DC On-site
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support
Planned Systems International (PSI) seeks a Customer Service Manager to lead a Department of Veterans Affairs Information Technology Help Desk and its users. You will plan, implement, and manage customer service systems while providing leadership and technical guidance for delivering responsive, high-quality customer support.
The role oversees Tier 1 and 2 activities, analyzes service data for trends, and coordinates with engineers and program teams to improve performance and customer
Consider building your career as a IT Help Desk Lead & Service Manager (DC On-site) at Planned Systems International.
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The position is based in WA, United States.
This opportunity is part of our work in Sales, Other.
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