PARTS COUNTER

Job Details

Job Location:

LOB - Bellevue, WA 98004

Position Type:
Full Time

Lexus of Bellevue, a dealership in the O'Brien Auto Group, is currently hiring for a Full‑Time Parts Counterperson. Seeking an experienced parts counterperson to sell parts at our busy Bellevue location. We are looking for an enthusiastic person, with attention to detail, that can assist retail customers, wholesale shops, and technicians in our service department with parts and information.

This position is a commission-based position that is driven off team success along with the growth of the store. The position has a base salary of $2,000 plus 1.0% of Lexus of Bellevue's current statement month's Total Parts.

Subject to eligibility requirements, we offer the following benefits:

• Bonuses
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

The Parts Counterperson will be responsible for accurately obtaining parts for customers using electronic parts catalogs and other computer applications, while providing the very best experience.

Responsibilities can include but are not limited to:

• Look-up and hand-out parts and accessories for technicians and customers
• Use electronic parts catalog and manufacturers website to source parts and information
• Respond to customer inquiries by email, phone, and in person.
• Create invoices and collect payment
• Achieve parts sales goals while providing outstanding customer experiences
• Provide information, pricing, and availability of parts for service department and customers.
• Successfully interact with parts team, technicians, service advisors, retail and wholesale customers.
• Order parts, accessories, and tires from manufacturer and suppliers
• Prepare, package, and ship parts and accessories using common carriers
• Receipt parts into inventory and maintain inventory in proper bin locations
• Ensuring the quality and promptness of all parts requests
• Stock incoming inventory to the proper bin location
• Maintain parts department in clean and orderly manner
• Perform various shipping and receiving functions, and other administrative tasks

Preferred Qualifications:

• Proficiency with computers and ability to read parts diagrams
• General automotive knowledge with ability to identify car parts.
• Experience with auto part sales preferred but not required.
• Previous retail sales or customer service experience preferred but not required.
  
  Ability to communicate suitably through email, phone, or in person
• A desire and drive to be successful with a positive attitude
• Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, pallet jack, barcode scanner, and hand tools.

Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will always follow all safety directives.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling.

Employment offers are contingent upon successful completion of a comprehensive background screening.

Lexus of Bellevue is an equal opportunity employer and a drug-free workplace.