Retail Store, Retail Associate​/ Customer Service

Mud Bay’s Store Staff Members are the heart of Mud Bay. They are flexible, friendly, and focused on providing everyone who walks through our doors an outstanding experience.

Competitive base pay: The target starting pay for this position will be at the entry point of the range, at $20.90.

The pay range of $20.90 to $24.04 per hour per hour allows our employees room for growth through annual increases and promotion potential.

Required Availability: 23 hours Good Faith Estimate (GFE) per week on Tuesday/Wednesday/Friday/Saturday. Shifts will be a combination of opening and closing shifts, and Thursday store meetings once a month after closing

• Provides a happy, educational, and fun experience for all who visit our stores
• Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals
• Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
• Performs transactions at the point of sale accurately and efficiently, including opening and closing registers
• Makes decisions based on good judgment and Mud Bay's Mission and Values
• Enjoys learning and wants to learn continuously about dogs, cats, and small animals
• Contributes to a team that celebrates differences and works together in a fun environment
• Maintains cleanliness, organization and attractiveness of store's sales and support area
• Maintains inventory, including receiving, rotating, restocking, and facing
• Helps their team learn and grow by providing feedback and open communication
• Is comfortable with retail scheduling, including a variety of shifts
• Is able to work in multiple locations in addition to their home store, preferably three

• Must be 18 years or older
• Ability to lift up to 45 pounds
• Has a high school diploma, GED, or equivalent
• Competent with basic math, comfortable using computers, calculators, and 10-keys
• Has a passion to continuously learn about dogs, cats and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity: says and does what she or he believes to be right
• Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player: contributes to the happiness and effectiveness of colleagues
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
• Interested in building a career with Mud Bay

• Employee Assistance Plan (EAP)
• 401(k)
• Flexible Spending Account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Employee discount
• Access to earned waged (UKG Wallet)
• Paid Time Off (70 hours of PTO accrual based on 2080 hours worked)
• Vetster Telehealth for Pets

Required

High School or Equivalent

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.