Client Associate TravisMathew Washington Square

Client Associate Travis Mathew Washington Square

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward. By joining Callaway Golf, you also become part of the portfolio of brands within Topgolf Callaway Brands, a tech‑enabled modern golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment. For more information, please visit  The Client Associate is responsible for maintaining the in‑store sales and service experience and promoting a sales culture within the retail store to achieve or exceed sales, KPIs, and profitability goals.

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in‑store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in‑depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in‑store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in‑store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

• Proficient in Microsoft Applications
• Proficient in point‑of‑sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or to escalate when applicable
• Ability to work non‑traditional hours; weekends, evenings and holidays

• Minimum 1‑year experience in a client services related capacity

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at‑will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

Inclusion & Diversity:
As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem‑solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

Entry level

Part‑time

Finance and Sales

Retail