Sr. Manager - Customer Engagement

Cloud Moyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, digital strategies and generative AI solutions. Our goal is to envision and develop solutions that reinvigorate businesses and build their best futures by propelling digital transformation with resilience. We work alongside various partners, like Microsoft and Icertis, to bring forward robust, inventive, and scalable solutions tailored to your business needs.

Our expertise is founded on the efforts of our talented employees, as well as our FIRST with FORTE values we champion.

FORTE means Fairness, Openness, Respect, Teamwork, and Execution. Our values here lead to open and honest conversations that allow for greater collaboration, leading to best-in-class execution that delights our customers. In 2025, we introduced FIRST with FORTE, with the goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner.

We pride ourselves on being one of Seattle’s Best Places to Work for the past 6 years, earning the #1 rank in both 2021 and 2024! In 2021, we earned the Icertis Partner of the Year Award – FORTE Values, and in 2024 earned the Icertis Highest Delivery NPS Award.

Interested in joining our team? Keep reading!

Life at Cloud Moyo

Here at Cloud Moyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work.

In 2025, we introduced FIRST with FORTE. This addition to our values aligns with our goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. It’s an extension of FORTE that focuses on our values as a larger organization, built on great employees.

Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits.

If you’re a talented, hard-working, and fun-loving person looking to grow, then Cloud Moyo may be a great fit for your next professional adventure.

Curious about what it’s like working at Cloud Moyo? Hear from Cloud Moyo employees on Glassdoor.

Four Rings of Responsibility:

The company operates according to the Four Rings of Responsibility, which emphasizes maintaining the health and wellbeing of its employees. Our Four Rings of Responsibility include:

• Take Care of Self
• Take Care of Family
• Take Care of Community
• Take Care of Business

The Covid-19 pandemic has changed the way we view health and wellness, and from our Four Rings of Responsibility came our Well Nest initiative. Well Nest emphasizes employees to #Take Careof Self , ensuring wellbeing at a physical, emotional, and psychological level. Well Nest offers opportunities for engagement, team collaboration, and supporting others in maintaining their wellbeing. This can involve pursuing a new hobby, attending individual experiences, or engaging in meaningful conversations with colleagues to learn from their experiences.

The Customer Engagement Manager will be responsible for deeply engaging and growing the business relationship of existing accounts. This role will be focused on growing Cloud Moyo’s services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services for Cloud Moyo Services engagement, Product implementations including Cloud Moyo’s products and ICERTIS Contract Lifecycle Management platform. Manages opportunities through all phases including prospecting, qualification, sales pursuit and close by applying deep sales process, discipline, and expertise.

Has the ability to develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework to enable our client’s enterprise modernization journey. The candidate will be responsible for driving new sales in…