Software Engineering MTS

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Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience The Authentication Platform team owns the core identity services for Salesforce's production infrastructure — the Production IAM stack. The portfolio spans Kerberos-based authentication, TOTP, and FIDO2/Web Authn, bridging legacy infrastructure protocols and modern cloud-native identity standards. Because the platform is a tier-0 dependency for the entire company, we run at massive throughput with a 4+ nines availability target across Public Cloud (AWS/GCP) and hybrid deployments on Kubernetes, with modern CI/CD.

Our security posture is Zero Trust and least-privilege by default, and we partner closely with security architects on identity verification and credential-handling design.

You'll work on services in the Production IAM stack as an individual contributor — implementing features across the Kerberos, TOTP, and FIDO2/Web Authn service portfolio, contributing to designs that senior engineers lead, and taking on-call for a tier-0 platform. This is a hands-on engineering role focused on strong execution, growing technical depth in identity protocols, and shipping high-quality, well-tested code in a security-critical environment.

What You'll Actually Be Doing Deliver features across the Authentication Platform's service portfolio - Kerberos, TOTP, FIDO2/Web Authn - writing clean, well-tested backend code in Java, Go, or C#.Contribute to design specs and research spikes for features in your area, alongside more senior engineers who lead the design.

Implement identity and federation protocols used by the platform, including Kerberos, LDAP, Web Authn/FIDO2, and TOTP. Familiarity with SAML/OIDC is useful for interop conversations with adjacent teams.

Partner with the Product Owner and tech lead on story-level scope, sequencing, and dependencies for your own work, and help refine and clarify work items before they land in a sprint.

Reliably deliver as a developer, reviewer, and tester — high test coverage, clean code, and reviews that catch issues before they land, with a security-first mindset appropriate for tier-0 services.

Apply Salesforce engineering best practices to code, tests, and CI/CD pipelines. Leave code in better shape than you found it.

Use AI development tools (e.g.Claude Code) in your day-to-day workflow, and critically evaluate both human and AI-generated code for correctness, performance, and security compliance.

Analyze and fix bugs in your area, working with more senior engineers on the complex ones. Debug production issues and drive them to a fix.

Exhibit ownership beyond just coding your features — an active role in testing, review, and monitoring is part of the job, especially given the tier-0 nature of the platform.

Participate in the on-call rotation for the Authentication Platform and handle common alerts confidently. On-call is a real, high-visibility part of this role because of the platform's tier-0 status.

Understand the platform's telemetry —…