Senior Air Export Coordinator

Allstates World Cargo is seeking an experienced logistics professional to join our team as a Senior Air Export Coordinator. This role manages and coordinates all aspects of international air export operations, requiring strong industry expertise, operational accuracy, and a commitment to customer service. The ideal candidate is detail-oriented, highly organized, and comfortable balancing fast-paced operational demands with proactive communication and problem-solving.

In this role, you will work closely with customers, airlines, cartage companies, customs brokers, and international agents to ensure that shipments move efficiently, compliantly, and profitably from start to finish.

• Manage all stages of the air export process, including freight booking and scheduling
• Prepare Air Waybills (HAWB/MAWB) and related documentation
• Track and trace shipments end-to-end
• Issue arrival notices and coordinate with destination offices
• Prepare and manage pickup and delivery orders
• Ensure full TSA compliance and cargo security screening
• Complete KSMS filing and verification
• Monitor customs clearance activities with outsourced brokers
• Prepare and process invoicing and shipment billing

• Follow established pricing methodologies and work with finance on billing discrepancies
• Negotiate airfreight and cartage rates with carriers and service providers
• Work with compliance teams to maintain TSA compliance
• Verify KSMS information and maintain accurate records

• Receive, review, and distribute pre-alerts and delivery instructions
• Respond promptly to rate requests and inquiries from sales teams, agents, and customers
• Plan and coordinate airfreight movements across gateways and international destinations

• Prepare and submit export documentation within the TMS, including manifests, in-bond documents, cargo receipts, commercial invoices, packing lists, and country-specific forms
• Review invoices and manifests for compliance with tariffs and customs regulations
• Maintain adherence to TSA, IATA, IACSSP, hazardous materials, IMO, and FMC requirements

• Build and maintain strong working relationships with customers, agents, and vendors
• Provide timely shipment updates and proactively resolve service issues
• Provide detailed in-transit reports and respond to freight solicitations professionally

• Manage airfreight accounts from start to finish with accuracy and professionalism
• Meet or exceed performance metrics including profitability, load count, and on-time delivery
• Maintain accurate and timely data entry within the TMS
• Support a positive, collaborative team environment and contribute to continuous improvement initiatives

• Minimum of 8 years of experience in air export operations within a freight forwarding or logistics environment
• Strong background in international documentation and export compliance
• In-depth understanding of Incoterms, TSA, IATA, and U.S. Customs export regulations>
• Experience with rate negotiations and carrier/agent relationship management
• Strong organizational and multitasking abilities with excellent attention to detail
• Effective written and verbal communication skills with a customer-focused mindset
• Ability to problem-solve and manage deadlines in a fast-paced environment
• Proficient in TMS platforms and Microsoft Office Suite (Excel, Word, Outlook)
• Able to sit, type, and communicate by phone for extended periods
• Team-oriented with a proactive approach to collaboration and improvement

• Medical, Vision, and Dental Insurance
• Basic Life and AD&D Insurance
• Company-paid Long-Term Disability
• Company-paid Short-Term Disability
• Paid Vacation & Holiday Pay
• Paid Sick Time Off
• 401(k) Plan with Employer Matching
• Health FSA and Dependent Care FSAs Available
• Additional Optional Benefits Available Including Commuter Benefits, Pet Insurance, Renters Insurance, and Pharmacy Discount Program

Allstates World Cargo is an equal opportunity employer.

Allstates World Cargo is one of the most established freight forwarders in the country. Founded in 1961 and…