Pet Care Assistant

Join to apply for the Pet Care Assistant - 001167 role at Banfield Pet Hospital

Summary Of Job Purpose And Function

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

• Prepare the treatment room for examination of pets and all necessary medical items and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
• Maintain the flow of the Cycle of Service in accordance to position. Provide client education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and the pet (when approved by the veterinarian or veterinary technician).
• Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician).
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital including housekeeping tasks such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols.

• Ability to multi-task: manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills: reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary; demonstrates strong written and verbal communication skills.
• Organizational ability: systematic approach to carrying out assignments; orderly and able to turn confusion into order.
• Problem solving: strong ability to identify, analyze and solve problems; translates problems into practical solutions.
• Client service: consistently ensures the team provides attentive, courteous and informative service.
• Intellectual ability: follows instructions delivered in oral, written or diagram format and can provide directions.
• Mathematical ability: can perform basic math and unit conversions.
• Computer skills: comfortable using computer and software (Microsoft Word, Excel, Outlook, etc.).
• Attitudes (will do):
  Initiative, Integrity, Cooperativeness, Flexibility, Independence.

• Entry level

• Full-time

• Other

• Veterinary Services

Referrals increase your chances of interviewing at Banfield Pet Hospital by 2x