Front Office Coordinator

• Location 1201
  
  Cornwall Ave., Bellingham, Washington, 98225,Bellingham, WA, 98225,United States
• Base Pay $23.00 - $29.00 / Hour
• Employee Type Regular Full Time

Description

Position Open Date: 10/23/2026

Position Close Date: 11/06/2026

Interested in making a difference in your community while building a career? Join our team as an Early Learning and Family Services Front Office Coordinator!

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We’re also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org

The Front Office Coordinator provides comprehensive operational oversight and management of the 1201 Front Office site and supports communication between office staff, line staff and management staff.

Working in conjunction with coordinators, managers and directors the Front Office Coordinator supervises front office staff and oversees day-to-day operations to ensure that services for ELAFS clients are of high quality and ensures that all office operations are monitored and carried out in accordance with service area work plans, OC systems and all program policies and procedures. Maintains working knowledge of agency and departmental policies and procedures and other applicable regulations.

Full time Monday through Friday 8 AM to 4:30 PM or 7:30 AM to 4:00 PM

• Responsible for the supervision of direct staff including hiring, training, evaluation, professional development, disciplinary action, and termination.
• Regularly meets with direct reports on team and individual basis to ensure work is completed and staff are apprised of pertinent program updates.
• Works with coordinators and managers in supporting preschool staff in their work and professional development.

• Schedules front office staff to ensure walk-in client communication is cohesive and safe.
• Supports communication between program leadership and front office staff.
• Plans and assists in the execution of staff trainings, travel and events.
• Participates as necessary on agency & department committees on behalf of program.
• Supports family services by planning and organizing various projects and programs, such as hygiene bags, holiday assistance, back-to-school events and assisting with Policy Council activities.

• Meets regularly with Preschool Services Manager and coordinators to review status of work, completion of ongoing monitoring functions, and status of program support activities being carried out by front office team.
• Maintains an inventory and tracking system of all departmental technology equipment
• Regularly inventories and and replenishes all paper forms.
• Ensures all program data entry is entered in an accurate and timely manner in various data bases, such as Child Plus. This includes staff training and qualifications.
• Provides guidance to staff in…